Last updated: 3 November 2026
This notice describes how enquiries made through the NihaoMate website are handled. It is a starting-point notice and should be reviewed against the actual business operations before public launch.
When you contact us, you may provide your name, email address and details of your enquiry. Please do not include sensitive personal information, passport details or medical information in an initial message.
The website's enquiry form prepares an email in your own email application. The website itself does not transmit or store your form entry in a website database. Once you send the email, it will be handled by the relevant email providers and recipient mailbox.
Enquiry details are intended to be used to respond to your request, discuss potential services and keep relevant correspondence. We do not promise that all enquiries can be fulfilled.
Do not assume we will share your details with service providers. If a request requires involvement of an independent provider, relevant information-sharing arrangements should be discussed with you first, subject to applicable law.
For questions about information supplied in an enquiry, contact [email protected] (activate this mailbox before launch).
This static website does not intentionally include analytics trackers or third-party advertising scripts. Your hosting provider and email service may process technical information under their own terms and privacy notices.